Dear Manager,

I am writing this email to express my concern about my lost luggage at the airport. I am Felix, and I booked the flight number BA143 from San Francisco to Toronto at quarter past 11 in the morning, yesterday.

Please allow me to elaborate. I handed over my baggage to the airport staff after check-in at San Francisco airport. I delighted from the plane in Toronto and went to pick my luggage from the moving baggage belt. I was astonished that after waiting for one hour, I was not able to find my bag on the belt. I requested you to ask from your 'lost and service department' about this lost luggage. My bag is black and has a golden handle in the center. Many essential office documents, a bunch of keys, my formal clothes and some expensive gifts that I bought for my kith and kin are in the bag. Please let me know if your staff find any lost baggage. For further queries, you can contact me at 4166707842.

I would like to say that if your staff was unable to find this valuable item, then please give me compensation for all the essential and expensive lost items.

I hope you will give your prompt attention to this matter.

Regards,
Felix